We are available for general information questions from 8am to 5pm MST, Monday through Friday. Our tech support department is available 24 hours a day, 7 days a week via email. After normal business hours, tech support questions and needs will be addressed the following business day unless the need for immediate attention is needed. On-site tech support is available during normal business hours within a limited area. Fees for on-site tech support can be found on the pricing page.
Customer Support Telephone Contacts:
Local: (701) 483-9735
Fax: (701) 483-9739
Write to Us:
PO Box 125
Dickinson, ND 58602
Hours of Operation:
M-F: 8:00AM - 5:30PM MST (Excluding National Holidays)
If you have had a less than favorable experience at PCSBackup.com, please contact us at your earliest convenience so that you may openly share your thoughts. Our goal is to ensure your complete and total satisfaction so if you harbor any negative feelings after conducting business with us, we have not done our job. We are ready and available to resolve any complaints or respond to any comments or criticism you may have so we welcome your feedback. email@example.com
• Sales Order Number
• RMA number
• E-mail address (used on your account if above not known)
• Customer Number
• Item #(s) or description of each item in question
Contact Us You may fill out the following form to contact us. We will get back to you as soon as possible.