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PCSBackup provides additional services to compliment your online data backup plan.

Add-A-License

Each plan comes with a specific number of licenses.  Each license is equivalent to one computer system in your office or company.  With Add-A-License you can expand your backup needs as your business expands.  Of course you can also upgrade to another backup plan as well.

Support Packs

Support packs give you the opportunity to purchase onsite technical support at a reduced cost.  Onsite support can be used for software setup, backup and recovery assistance or general technical support for the PCSbackup™ software within a limited geographical area.  It does not cover support regarding any software or hardware not purchased from PCSBackup.com.  The Unlimited package provides unlimited onsite support for a one-year period from the date of purchase.  Purchasing a Support Pack does not guarantee data will not be lost or that data can be recovered.  Support pack support is available during regular business hours as posted on our contact page. Purchase of a Support Pack does not guarantee a technician will be immediately available.  Support Pack purchasers do get priority support over general tech support requests.  Most service calls are handled the same day.

 

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